Update - We are continuing to investigate the root cause of today's disruption. To assist with diagnosis, additional testing will be performed this evening between 10:00 PM and midnight, which may cause brief interruptions in internet availability. We thank you for your patience as we work to restore stability to our network.
Oct 21, 2026 - 16:37 EDT
Oct 21, 2026 - 16:37 EDT
Monitoring - An issue has been identified with one of the College's redundant Internet connections, which is inconsistently routing traffic from devices on the EC_RESIDENT network. Connections for these devices have been rerouted and all services have been restored. The ITS team will continue to monitor traffic across the wireless network and continue to engage our Internet Service Providers to ensure all services remain stable. Please report any additional problems to the Help Desk by opening a ticket at helpdesk.etown.edu, emailing helpdesk@etown.edu, or calling 717-361-3333.
Oct 21, 2026 - 14:59 EDT
Oct 21, 2026 - 14:59 EDT
Investigating - ITS is currently investigating reports of connectivity issues with the EC_RESIDENT Wi-Fi network. Other Wi-Fi networks and wired connections do not appear to be affected. We will provide updates to the status as they are available.
Oct 21, 2026 - 10:38 EDT
Oct 21, 2026 - 10:38 EDT
About This Site
Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.
Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.
Internet
Operational
Microsoft 365 (including Email)
Operational
Phones & Voicemail
Operational
Wireless
Operational
Jayweb
Operational
Canvas
Operational
Zoom
Operational
Zoom Meetings
Operational
Zoom Web Client
Operational
Zoom Phone
Operational
Zoom Video Webinars
Operational
Zoom Dashboard & Reporting
Operational
Zoom Web Portal
Operational
Printers and Printing
Operational
Ticketing System and Knowledge Base
Operational
Other Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance