ITS Systems Status

All Systems Operational

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational
Microsoft 365 (including Email) Operational
Phones & Voicemail Operational
Wireless Operational
Jayweb Operational
Canvas Operational
Zoom Operational
Zoom Meetings Operational
Zoom Web Client Operational
Zoom Phone Operational
Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Web Portal Operational
Printers and Printing Operational
Ticketing System and Knowledge Base Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 1, 2026

No incidents reported today.

Jun 30, 2026
Resolved - Incident Summary:
On June 30th at approximately 5:35pm, our network experienced an unannounced outage lasting until approximately 5:55pm. We sincerely apologize for the disruption this caused to your workday and activities.

What Happened:
This outage occurred during a planned upgrade to core networking equipment in our secondary network center. This type of upgrade is designed to happen seamlessly and invisibly in the background. However, during the process, our routing and security systems did not automatically adjust and reroute network traffic designed. This unexpected behavior temporarily blocked communication pathways, making a large number of our services unavailable.

How It Was Resolved:
Once the upgrade process completed its cycle, network traffic pathways were automatically restored, and all affected services returned to normal operation. The total duration of the disruption was confined to an estimated 20 minutes.

Next Steps:
As we take system availability seriously, we are currently conducting a thorough review of why the automated systems failed to adjust as expected. We will take corrective action and test during a planned and announced maintenance window.

Thank you for your patience and understanding as we worked to resolve this issue quickly.

Jun 30, 18:27 EDT
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.