Elizabethtown College Status

ITS Systems Status

Barracuda Portal for e-mail Quarantine Management

Update - Barracuda has informed ITS that the issue has been resolved. If you still have a copy of the quarantine email messages from Barracuda Networks, the "VIEW MESSAGE LOG" link should open the page for the list of quarantined emails. Please let ITS know if you are still having issues at helpdesk@etown.edu or 717-361-3333.
May 24, 2023 - 13:29 EDT

Monitoring - Barracuda has updated the case and said that they are aware of the issue with the "Manage Quarantine" link in the Quarantined notification email message not working. The workaround is to use the following link, https://ess.barracudanetworks.com to log into the portal. If you need to access the portal, please use that link. If you have any questions or issues, please contact the help desk at helpdesk@etown.edu or 717-361-3333.
May 23, 2023 - 11:13 EDT

Identified - There is an issue with the Barracuda Portal to Manage Quarantined e-mail messages. Their Technical Support is continuing working on the issue since last night with no resolution yet. When logging into the Barracuda portal, you may get a message of "Please wait..." and then a message of "The link to login is invalid". If you have an item that needs released immediately, please contact the help desk at 717-361-3333 or helpdesk@etown.edu.
May 23, 2023 - 09:16 EDT

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational

Microsoft 365 (including Email) Operational

Phones & Voicemail Operational

Wireless Operational

Jayweb Operational

Canvas Operational

Zoom Operational

Zoom Meetings Operational

Zoom Web Client Operational

Zoom Phone Operational

Zoom Video Webinars Operational

Zoom Dashboard & Reporting Operational

Zoom Web Portal Operational

Printers and Printing Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

Unresolved incident: Barracuda Portal for e-mail Quarantine Management.

May 23, 2023

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.