Elizabethtown College Status

ITS Systems Status

Xfinity On Campus - Authentication Issue

Identified - ITS is currently investigating reports of authentication errors when trying to log-in to Xfinity on Campus. The problem has been identified and requires an update to be applied by Comcast. A support request is currently open with Comcast engineering to have this change made. We will provide updates to the status as they are available.
Jun 21, 12:26 EDT

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational

Microsoft 365 (including Email) Operational

Phones & Voicemail Operational

Wireless Operational

Jayweb Operational

Canvas Operational

Zoom Operational

Zoom Meetings Operational

Zoom Web Client Operational

Zoom Phone Operational

Zoom Video Webinars Operational

Zoom Dashboard & Reporting Operational

Zoom Web Portal Operational

Printers and Printing Operational

Other Services Partial Outage

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 25, 2022

No incidents reported today.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Unresolved incident: Xfinity On Campus - Authentication Issue.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

Central Authentication (ADFS/SSO) Maintenance

Completed - The scheduled maintenance has been completed.
Jun 16, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 10:00 EDT

Scheduled - Our ADFS single-sign-on platform requires that we update the "token-signing" certificate. We will be performing this maintenance tomorrow beginning at 10am. After certificate update, we will work to refresh all relying applications. A partial list of affected applications includes, Microsoft apps, Canvas, Zoom, Jayweb, along with several others. Current sign-ons should not be affected but new sign-ons may be unavailable until the work is complete. Thank you for your patience as we complete this required update.
Jun 15, 10:33 EDT

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.