Elizabethtown College Status

ITS Systems Status

All Systems Operational

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational

Microsoft 365 (including Email) Operational

Phones & Voicemail Operational

Wireless Operational

Jayweb Operational

Canvas Operational

Zoom Operational

Zoom Meetings Operational

Zoom Web Client Operational

Zoom Phone Operational

Zoom Video Webinars Operational

Zoom Dashboard & Reporting Operational

Zoom Web Portal Operational

Printers and Printing Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2022

Apple Devices Wireless Issues- Identified Incident

Resolved - The ITS team, in coordination with the vendors, has identified two separate issues that were affecting a variety of Apple devices, preventing them from reliability connect/remain connected to the wireless network. Fixes have been applied for both issues and this incident is now resolved. Please report any additional problems to the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.
Jan 27, 15:03 EST

Update - The ITS team, in coordination with the vendors, has identified two separate issues that were affecting a variety of Apple devices, preventing them from reliability connect/remain connected to the wireless network. Fixes have been applied for both issues and this incident is now resolved. Please report any additional problems to the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.
Jan 27, 15:02 EST

Identified - ITS is aware of an issue affecting only certain Apple devices (not all Apple devices are affected) when connecting to the wireless network. Note that other non-Apple devices do not exhibit the issue.

Recent Apple updates introduced a bug that is creating compatibility issues where the affected Apple devices make improper requests to the wireless system to disconnect. This can happen after coming out of sleep state within the first two minutes of a connection. Some devices will recover, while others require a disconnection/reconnection to the wireless network to begin working. We are working with the vendors for a solution.
Jan 5, 08:54 EST

Mac Network Printing- Investigating Reported Incident

Resolved - The incident with Mac Network Printing has been resolved. Please report any additional problems to ITS (helpdesk@etown.edu or 717-361-3333).
Jan 27, 14:48 EST

Investigating - ITS is currently investigating an incident that has been reported with Mac Network Printing. We will provide updates to the status as they are available.
Jan 27, 11:00 EST

Jan 26, 2022

Wireless Connection Issue

Postmortem - Read details
Jan 27, 15:02 EST

Resolved - There are reports of connection issues to the EC_SECURE_WIFI network. There was a configuration change made which caused clients to take longer to connect. Around 6:00 pm, services were restored to normal and the change was reverted.
Jan 26, 04:30 EST

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.