Elizabethtown College Status

ITS Systems Status

All Systems Operational

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational

Microsoft 365 (including Email) Operational

Phones & Voicemail Operational

Wireless Operational

Jayweb Operational

Canvas Operational

Zoom Operational

Zoom Meetings Operational

Zoom Web Client Operational

Zoom Phone Operational

Zoom Video Webinars Operational

Zoom Dashboard & Reporting Operational

Zoom Web Portal Operational

Printers and Printing Operational

Ticketing System and Knowledge Base Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

Global Disruption Reported by CrowdStrike

Postmortem - Read details
Jul 24, 10:28 EDT

Resolved - As indicated, the global disruption related to CrowdStrike has impacted some of our services which interacted with "third-party" providers who utilize the CrowdStrike platform. We have continued to monitor and remediate services as applicable.

At this time, all services are once again fully operational.
1) Please return to using the Facilities Work Order System
2) The Office of Marketing and Communications request forms are now available
3) And, the Business Office has returned to normal operations for payment processes

Thank you for your awareness and patience as we were impacted by this disruption.

ITS
Jul 24, 10:28 EDT

Monitoring - We are continuing to monitor our services in relation to the global CrowdStrike disruption last week.
Jul 22, 13:51 EDT

Identified - A global disruption of services has been reported by CrowdStrike. While internal Etown network systems are not affected, third party services that utilize the CrowdStrike platform may be impacted.

At this time we have identified the following services as impacted...

1) The Facilities Management work order system is impacted and will be unavailable. Urgent Facilities service requests should be directed to Campus Security at 717-361-1264.

2) Office of Marketing and Communications Campus News and Achievements Request Forms – Please email all Campus News E-newsletter submissions to campusnews@etown.edu and email all achievements or story ideas to now@etown.edu.

3) The Business Office is currently unable to process PCard adjustments or wire/ACH payments. Please contact the Business Office (717-361-1417) with any questions.
Jul 19, 09:23 EDT

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Scheduled Maintenance on Centralized Sign-On (ADFS/SSO)

Completed - The scheduled maintenance has been completed.
Jul 22, 14:00 EDT

Update - Scheduled maintenance continues - we are hopeful to complete work by end of day.
Jul 22, 13:52 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:30 EDT

Scheduled - On Monday, July 22 beginning at 8:30am, ITS will be performing necessary maintenance to our centralized authentication (ADFS/SSO) systems. Our work is expected to be complete by 2pm. We do not anticipate any noticeable disruption to sign-on services during this work. However, if you experience any issues with login to SSO supported platforms (ex. Canvas, Jayweb, Zoom, etc.) please let us know. Thank you for your patience during this required work. Please contact the Help Desk with any questions.
Jul 18, 08:09 EDT

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.