ITS Systems Status
Identified - Beginning today, some clients have been seeing an "unlicensed" notification when logging in to VPN. ITS Staff are working with our venders (Fortinet) to remediate. VPN should continue to be operative. Please reach out to our Help Desk if you experience any difficulties with remote access. Thank you. -ITS
Jun 30, 2025 - 10:35 EDT

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational
Microsoft 365 (including Email) Operational
Phones & Voicemail Operational
Wireless Operational
Jayweb Operational
Canvas Operational
Zoom Operational
Zoom Meetings Operational
Zoom Web Client Operational
Zoom Phone Operational
Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Web Portal Operational
Printers and Printing ? Operational
Ticketing System and Knowledge Base ? Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

Unresolved incident: VPN "Unlicensed" Notifications.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Resolved - The VPN problem identified this morning has been resolved. Thank you for your patience as ITS investigated and corrected the issue. If you continue to experience authentication abnormalities while using the VPN, please contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.
Jun 26, 11:13 EDT
Monitoring - The VPN problem has been identified and corrected. ITS Staff are monitoring to ensure continued stability.
Jun 26, 07:21 EDT
Investigating - ITS is currently investigating an issue with authentication to our VPN system. Remote access to campus resources is currently unavailable. ITS staff are on campus troubleshooting.
Jun 26, 07:01 EDT
Jun 25, 2025

No incidents reported.

Jun 24, 2025
Completed - The scheduled maintenance has been completed.
Jun 24, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 EDT
Scheduled - ITS Staff will be conducting some unanticipated and urgent network configuration updates to better support our wireless and wired network infrastructure.

There may be some periods of disruptions (from 30 seconds to 1-2 minutes). We will be starting after 5pm today and plan to be completed by 7pm this evening.

Thank you for your patience as we complete this necessary work.

Jun 24, 15:46 EDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.