ITS Systems Status

All Systems Operational

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational
Microsoft 365 (including Email) Operational
Phones & Voicemail Operational
Wireless Operational
Jayweb Operational
Canvas Operational
Zoom Operational
Zoom Meetings Operational
Zoom Web Client Operational
Zoom Phone Operational
Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Web Portal Operational
Printers and Printing Operational
Ticketing System and Knowledge Base Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 19, 2026

No incidents reported today.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Resolved - All systems have continued to remain stable overnight and services are fully operational. Please report any additional needs by opening a ticket with the Help Desk at helpdesk.etown.edu. Thank you.
Apr 10, 11:20 EDT
Monitoring - All campus services have been restored to working order. ITS teams continue to monitor to ensure continued stability. Thanks for your patience as we worked through this unanticipated disruption to services.
Apr 9, 22:12 EDT
Update - The impacted equipment has been bypassed allowing restoration of primary networking services, Wi-Fi, and Internet connectivity. The ITS team will continue to work through reviewing system health to verify that all services have been restored.
Apr 9, 20:54 EDT
Identified - ITS has received multiple reports of a network service disruption on campus. A team has arrived on campus and has identified the underlying issue. The team is working to restore services.
Apr 9, 20:33 EDT
Apr 9, 2026
Apr 8, 2026
Resolved - Responsiveness for Microsoft Cloud Services apps has returned to normal operating levels.

While Microsoft has not provided a detailed explanation or a formal root cause, both our internal and publicly available performance monitors indicate that all services are once again stable and performing as expected. We will continue our standard resource oversight; however, we are now closing this incident.

If you are experiencing any persistent troubles, please reach out to us through our Help Desk.

Thank you for your patience as we worked through this issue.

Apr 8, 16:18 EDT
Update - We are continuing to work on a fix for this issue.
Apr 8, 11:18 EDT
Identified - We are currently tracking a service disruption originating from Microsoft Cloud Services. This is impacting several campus resources, including Email (delays in sending/receiving, app responsiveness), Teams (phone service, messaging, meetings), OneDrive, SharePoint, and other Microsoft 365 applications.

This degredation may affect also other internet platforms that utilize Microsft Azure hosted services or additional underlying Microsoft services.

Our ITS teams are monitoring Microsoft’s progress as they work toward a resolution. We will provide updates as more information becomes available.

Apr 8, 11:18 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.