Elizabethtown College Status

ITS Systems Status

All Systems Operational

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational

Microsoft 365 (including Email) Operational

Phones & Voicemail Operational

Wireless Operational

Jayweb Operational

Canvas Operational

Zoom Operational

Zoom Meetings Operational

Zoom Web Client Operational

Zoom Phone Operational

Zoom Video Webinars Operational

Zoom Dashboard & Reporting Operational

Zoom Web Portal Operational

Printers and Printing Operational

Ticketing System and Knowledge Base Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 5, 2025

No incidents reported today.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

Post Maintenance Service Outage(s)

Resolved - This issue has been resolved. The ITS team will continue to monitor these systems. Please report any additional problems to the Help Desk by opening a ticket at helpdesk.etown.edu, emailing helpdesk@etown.edu, or calling 717-361-3333.
Dec 2, 12:06 EST

Update - We are continuing to monitor for any further issues.
Dec 2, 12:05 EST

Monitoring - While our networking team continues to work to ensure stability, all services should be working as expected at this time. If you are experiencing any continuing issues, please reach out to our Help Desk at helpdesk@etown.edu.

Thank you.

ITS
Nov 28, 17:00 EST

Identified - The issue with inbound calling has been identified and we are workign to stabilize the service.

-ITS
Nov 28, 15:35 EST

Investigating - Our team is actively working to resolve some ongoing issues following today's maintenance. The most critical service currently affected is inbound phone calls, which may not be completed. We appreciate your patience as we continue working to restore full functionality. We’ll provide another update shortly.

Thank you for your understanding.

ITS
Nov 28, 15:07 EST

Internet trouble

Resolved - The connectivity issue that was affecting traffic between the local campus network and the Internet has been resolved. The ITS team will continue to monitor these systems. Please report any additional problems to the Help Desk by opening a ticket at helpdesk.etown.edu, emailing helpdesk@etown.edu, or calling 717-361-3333.
Dec 2, 12:03 EST

Monitoring - A fix has been implemented and we are monitoring for further instability. Please reach out to the Help Desk to report any further problems at helpdesk@etown.edu or 717-361-3333
Dec 2, 11:22 EST

Investigating - ITS has received reports of internet connection dropping across campus as of 10:21 AM. We are investigating the issue.
Dec 2, 10:34 EST

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

Completion of Edge WAN Consolidation

Postmortem - Read details
Nov 28, 15:04 EST

Completed - The scheduled maintenance has been completed.
Nov 28, 15:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 09:00 EST

Scheduled - As part of our ongoing efforts to enhance the College’s internet connectivity, the Network Services team will complete the final phase of the edge WAN equipment consolidation on Friday, November 28th, between 9:00 AM and 3:00 PM.

During this maintenance window, there may be intermittent but extended disruptions to VPN, internet access, and certain public-facing services. Once complete, this work will modernize and simplify our edge routing, further improving performance, reliability, and resiliency of the College’s network connection to the internet.

We thank you and appreciate your continued understanding and patience as we continue these improvements. If you have any questions or experience issues following this work, please contact the ITS Help Desk at helpdesk@etown.edu.

-ITS
Nov 13, 16:36 EST

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.