Elizabethtown College Status

ITS Systems Status

VPN "Unlicensed" Notifications

Identified - Beginning today, some clients have been seeing an "unlicensed" notification when logging in to VPN. ITS Staff are working with our venders (Fortinet) to remediate. VPN should continue to be operative. Please reach out to our Help Desk if you experience any difficulties with remote access. Thank you. -ITS
Jun 30, 2025 - 10:35 EDT

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational

Microsoft 365 (including Email) Operational

Phones & Voicemail Operational

Wireless Operational

Jayweb Operational

Canvas Operational

Zoom Operational

Zoom Meetings Operational

Zoom Web Client Operational

Zoom Phone Operational

Zoom Video Webinars Operational

Zoom Dashboard & Reporting Operational

Zoom Web Portal Operational

Printers and Printing Operational

Ticketing System and Knowledge Base Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 1, 2025

No incidents reported today.

Jun 30, 2025

Unresolved incident: VPN "Unlicensed" Notifications.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

VPN Inaccessible

Resolved - The VPN problem identified this morning has been resolved. Thank you for your patience as ITS investigated and corrected the issue. If you continue to experience authentication abnormalities while using the VPN, please contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.
Jun 26, 11:13 EDT

Monitoring - The VPN problem has been identified and corrected. ITS Staff are monitoring to ensure continued stability.
Jun 26, 07:21 EDT

Investigating - ITS is currently investigating an issue with authentication to our VPN system. Remote access to campus resources is currently unavailable. ITS staff are on campus troubleshooting.
Jun 26, 07:01 EDT

Jun 25, 2025

No incidents reported.

Jun 24, 2025

Urgent Network Updates

Completed - The scheduled maintenance has been completed.
Jun 24, 19:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 EDT

Scheduled - ITS Staff will be conducting some unanticipated and urgent network configuration updates to better support our wireless and wired network infrastructure.

There may be some periods of disruptions (from 30 seconds to 1-2 minutes). We will be starting after 5pm today and plan to be completed by 7pm this evening.

Thank you for your patience as we complete this necessary work.
Jun 24, 15:46 EDT

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

Mac printing - Identified Incident

Resolved - This incident has been resolved.
Jun 17, 09:10 EDT

Identified - There is a known issue with printing from Mac computers. ITS is working to resolve the problem and will provide status updates as they are available. As a workaround, users can log into print.etown.edu and upload print jobs to any print release station on campus.
Jun 4, 16:19 EDT