ITS Systems Status

Service Under Maintenance

About This Site

Welcome to Elizabethtown College's home for ITS Systems Status. You may also view detailed monitoring status and statistics at http://www2.etown.edu/its/ipsentry/public.html.

Want to report an incident? Contact the ITS Help Desk at helpdesk@etown.edu or 717-361-3333.

Internet Operational
Microsoft 365 (including Email) Under Maintenance
Phones & Voicemail Operational
Wireless Operational
Jayweb Under Maintenance
Canvas Under Maintenance
Zoom Operational
Zoom Meetings Operational
Zoom Web Client Operational
Zoom Phone Operational
Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Web Portal Operational
Printers and Printing ? Operational
Ticketing System and Knowledge Base ? Under Maintenance
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 19, 2025

No incidents reported today.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Resolved - This incident has been resolved.
Jun 17, 09:10 EDT
Identified - There is a known issue with printing from Mac computers. ITS is working to resolve the problem and will provide status updates as they are available. As a workaround, users can log into print.etown.edu and upload print jobs to any print release station on campus.
Jun 4, 16:19 EDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Completed - All organizations have finished the applicable updates and the maintenance is complete.
Jun 10, 15:17 EDT
Update - As of 4:30PM today, there remain two organizations who have not successfully updated the sign-on configurations in regard to the new security certificate. We will update with more details as they become available. Thanks for your patience. Please report any sign-on issues to our Help Desk. Thanks you. -ITS
Jun 5, 16:35 EDT
Verifying - All SSO partnerships have been tested. Only two (DSE, ReadyEducation) appear unsuccessful. Please reach out to our Help Desk if you see any login issues. Thank you! -ITS
Jun 5, 09:35 EDT
Update - Maintenance is still in progress. Our local configuration changes have been completed. Some SSO sign-ins organizatins have been updated. Continuing to work with others.
Jun 5, 08:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 07:00 EDT
Scheduled - As part of our ongoing efforts to keep Elizabethtown College’s systems secure, ITS will be conducting a routine update to a security certificate used by our single-sign-on system (called ADFS) on Thursday, June 5th. This work will occur from 7:00 to 8:00am in coordination with the vendors of the external services that use the single-sign-on process. Short disruptions to services may occur during this maintenance window.

We will post an update to our status page (http://status.etown.edu) when the work has been completed. If you experience persistent login issues after that notification, please contact our Help Desk at helpdesk@etown.edu.

Thank you for your attention and continued support in keeping Etown secure.

May 28, 13:02 EDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025